Quiet kindness and confidence are often overlooked, but that is not the case with Rashell Stroud, Customer Service Center – Call Center Manager. Rashell is loved by her team! She cares about every person and ensures every teammate has the tools to work efficiently.
Recently, Rashell created a process for her team to access procedures, news, and communications in one convenient location. Her extra effort has improved the efficiency of her team and improved work/life balance for her colleagues.
“We emphasize supporting one another and open communication on our team,” said Rashell. “I’m so grateful to have such kind employees who truly care about our members and each other.”
As an only child raised by a single mother, Rashell is proud to work for an organization that focuses on supporting women. “Women are a special kind of strong,” said Rashell. “Royal Neighbors recognizes that strength and gives women a platform to thrive.”
Rashell participates in Royal Neighbors fundraisers and is the creator of the coveted Plinko board that appears at every in-office event. She is passionate about mental health and believes everyone in our world matters.
Congratulations, Rashell, on being named Employee of the Quarter!